Privacy Policy

Last updated: March 2026

IntegrateAI Advisors ("we", "us", "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and protect personal data when you use our website, engage our services, or communicate with us.

We are registered in England and comply with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. Data Controller

IntegrateAI Advisors is the data controller for personal data collected through our website and service engagements. For enquiries about your data, contact us at: hello@integrate-ai.uk

2. What Data We Collect

Information you provide directly

Data type	When collected	Purpose
Name, email address, phone number	Contact forms, booking forms, email correspondence	To respond to enquiries and schedule calls
Company name, industry, team size	Pre-call questionnaire, diagnostic calls	To assess suitability and prepare proposals
Workflow descriptions, business processes	Discovery calls, implementation sessions	To deliver our consultancy services
Billing information	Invoicing	To process payments

Information collected automatically

Data type	Method	Purpose
IP address, browser type, device information	Web server logs	Website security and performance
Pages visited, time on site	Analytics (if enabled)	To improve our website

Information we do not collect

We do not collect sensitive personal data (racial or ethnic origin, political opinions, religious beliefs, health data, sexual orientation) unless absolutely necessary for service delivery and with your explicit consent.

3. How We Use Your Data

We use your personal data for the following purposes:

Service delivery: To provide AI consultancy, implementation, and advisory services as agreed
Communication: To respond to enquiries, send proposals, and provide project updates
Billing: To issue invoices and process payments
Legal compliance: To comply with legal obligations and protect our legitimate interests
Improvement: To improve our services and website based on aggregated, anonymised usage data

We do not use your data for automated decision-making or profiling.

4. Legal Basis for Processing

We process your personal data under the following lawful bases:

Contract: Processing necessary for the performance of a contract with you (service delivery, billing)
Legitimate interest: Processing necessary for our legitimate business interests (responding to enquiries, improving services, website security), balanced against your rights
Consent: Where you have given specific consent (e.g., subscribing to communications)
Legal obligation: Where processing is required by law (tax records, regulatory compliance)

5. Data Sharing

We do not sell, rent, or trade your personal data. We may share data with:

Third-party AI platforms: During service delivery, workflow data may be processed through AI platforms (e.g., Anthropic, OpenAI) in accordance with their respective privacy policies and terms of service. We will inform you which platforms are used for your engagement.
Service providers: We may use third-party tools for scheduling (e.g., Calendly), invoicing, project management, and email. These providers process data on our behalf under appropriate agreements.
Legal requirements: We may disclose data if required by law, regulation, or legal process.
Business partners: With your consent, we may refer you to trusted partners for services outside our scope (e.g., IT support, cybersecurity).

6. AI-Specific Data Handling

Given the nature of our services, we want to be transparent about AI-related data processing:

During implementation sessions, your workflow descriptions and business processes may be used as context within AI tools to configure prompts, agents, and automations.
We follow a principle of data minimisation — we only input the minimum data necessary to configure your AI systems effectively.
We will advise you on what types of data should and should not be processed through AI tools as part of our governance recommendations.
Once AI systems are deployed within your environment, you are the data controller for any personal data processed through those systems.
We do not retain copies of your business data after engagement completion unless required for ongoing support under a retainer agreement.

7. Data Retention

We retain personal data only for as long as necessary:

Enquiry data: 12 months from last contact if no engagement proceeds
Client engagement data: Duration of the engagement plus 6 years (for legal and tax purposes)
Invoicing and financial records: 6 years as required by HMRC
Website analytics: 26 months (if analytics are enabled)

After the retention period, data is securely deleted or anonymised.

8. Data Security

We implement appropriate technical and organisational measures to protect your personal data, including:

Encrypted storage and transmission of data
Access controls limiting data access to authorised personnel only
Regular review of security practices
Secure deletion of data after retention periods

While we take all reasonable precautions, no method of transmission or storage is 100% secure. We cannot guarantee absolute security of your data.

9. International Transfers

Some third-party AI platforms and service providers may process data outside the UK. Where this occurs, we ensure appropriate safeguards are in place, such as Standard Contractual Clauses (SCCs) or adequacy decisions, in accordance with UK GDPR requirements.

10. Your Rights

Under UK GDPR, you have the following rights:

Right of access: Request a copy of the personal data we hold about you
Right to rectification: Request correction of inaccurate or incomplete data
Right to erasure: Request deletion of your personal data (subject to legal obligations)
Right to restrict processing: Request limitation of how we use your data
Right to data portability: Request your data in a structured, machine-readable format
Right to object: Object to processing based on legitimate interests or direct marketing
Right to withdraw consent: Where processing is based on consent, withdraw at any time

To exercise any of these rights, contact us at hello@integrate-ai.uk. We will respond within 30 days.

11. Cookies

Our website uses minimal cookies necessary for basic functionality. We do not use advertising or tracking cookies. If we implement analytics in the future, we will update this policy and obtain your consent where required.

12. Children's Data

Our services are directed at businesses, not individuals under 18. We do not knowingly collect data from children.

13. Complaints

If you are unsatisfied with how we handle your personal data, you have the right to lodge a complaint with the Information Commissioner's Office (ICO):

Information Commissioner's Office
Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF
Website: ico.org.uk
Helpline: 0303 123 1113

14. Changes to This Policy

We may update this Privacy Policy from time to time. Material changes will be communicated to active clients. The "Last updated" date at the top of this page indicates when the policy was last revised.

15. Contact

For any questions about this Privacy Policy or your personal data:

IntegrateAI Advisors
Email: hello@integrate-ai.uk
Location: Derby, England

IntegrateAI Advisors · Derby, England · hello@integrate-ai.uk